Privacy Policy
Last Updated: October 6, 2026 | Entity: Sullivan Mortgage LLC (DBA SullivanMortgage)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1. Introduction & Business Identity
Sullivan Mortgage LLC ("Company", "we", "us", or "our"), doing business as SullivanMortgage, respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard personal information when you visit our website at https://preview-1791304953148161119.vibepreview.app or interact with our communication services.
2. Collection of Personal Information
We collect personal information that you voluntarily provide to us when you initiate a conversation through our live web chat widget or request consulting services. This information may include:
- Full Name
- Phone Number (Mobile)
- Email Address
- Company / Organization Name
- Communications history and chat transcripts
3. SMS & Text Messaging Opt-in Consent
When you initiate a chat or request information via our live web chat widget, you are provided an opportunity to opt in to receive text messages from SullivanMortgage.
- Consent is obtained via affirmative selection in our web chat widget.
- Checking the SMS opt-in box is strictly optional and not required to view or browse our website.
- Message frequency varies based on customer interactions.
- Standard message and data rates may apply.
4. How We Use Your Information
We use the information collected to:
- Provide, operate, and maintain our consulting services
- Respond to customer inquiries via text message or email
- Send service updates, appointment confirmations, and transactional notices
- Ensure compliance with regulatory and A2P carrier guidelines
5. Prohibition of Affiliate / Lead Buying & Selling
SullivanMortgage strictly prohibits the buying, selling, renting, or trading of customer leads or mobile contact data. We do not participate in affiliate marketing networks or third-party lead generation schemes.
6. Opt-Out & Support Mechanisms
You can cancel our SMS service at any time. Text STOP to opt out of future text messages. Upon texting STOP, you will receive a single confirmation message verifying unsubscription. Text HELP for assistance, or contact us directly at matt.sullivan@nafinc.com or +1 401-481-7651.
7. Contact Information
If you have questions regarding this Privacy Policy, please contact us:
Sullivan Mortgage LLC (DBA SullivanMortgage)
Address: 100 Innovation Way, Suite 400, Providence, RI 02903
Email: matt.sullivan@nafinc.com
Phone: +1 401-481-7651